Food & Beverage Management Trainee – Shangri-La Qiantan, Shanghai
Food & Beverage Management Trainee – Shangri-La Qiantan, Shanghai
Location: Shanghai, China
Duration: 6 months (Paid Traineeship)
About Shangri-La Qiantan, Shanghai
Strategically located in the heart of the Shanghai New Bund International Business District, Shangri-La Qiantan is surrounded by premier business towers, luxury retail centers like New Bund Taikoo Li, and world-class sports, leisure, and healthcare facilities. Within walking distance of the New Bund Center, the hotel is ideally positioned to cater to both international travelers and local guests seeking a refined stay, memorable dining, and inspiring experiences.
With modern design, exceptional service, and a forward-looking vision aligned with the area’s development, Shangri-La Qiantan is a rising symbol of elegance and innovation in Shanghai’s dynamic landscape.
About the Program
As a Food & Beverage Management Trainee, you will be immersed in the core operations of a luxury restaurant and bar, focusing on delivering impeccable guest service, learning the foundations of food & beverage management, and contributing to the renowned Shangri-La hospitality culture. This is an excellent opportunity to launch your career in one of Asia’s most prestigious hotel brands.
Key Responsibilities
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Greet and welcome all guests warmly at the entrance of the restaurant.
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Ensure the restaurant is fully prepared to receive guests before opening, including cleanliness and readiness of all operating equipment.
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Maintain a polished personal appearance and professional uniform according to hotel standards.
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Be knowledgeable of the restaurant’s menu offerings, including daily specials.
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Inquire about and manage reservations, noting guest preferences for personalized service.
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Escort guests to their table, ensuring smooth seating in accordance with service flow.
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Stay attentive to guest needs throughout their experience and respond proactively to requests.
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Address and resolve guest complaints where possible, and promptly report all issues to your supervisor.
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Support beverage and food service during peak times.
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Maintain cleanliness and presentation of hostess stations, menus, and surrounding areas.
Requirements
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Fluent in English; additional language skills are a plus.
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Minimum of 3 months’ experience in hospitality or customer service.
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Friendly, welcoming personality with excellent communication skills.
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High level of attention to detail and commitment to guest satisfaction.
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Well-groomed and professional at all times.
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Willingness to adapt to a dynamic and fast-paced environment.
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Motivated to grow into a future leadership role in food & beverage or hotel operations.
Benefits and Perks
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Paid Traineeship – Monthly salary throughout the 6-month program.
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Accommodation Provided – Stay in a guest room at Shangri-La Qiantan, Shanghai.
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Meals Provided – Enjoy daily meals in the hotel’s staff dining area, plus occasional access to guest restaurants.
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Airport Pick-Up – Receive a warm welcome and transportation upon arrival in China.
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Health Insurance – Full medical coverage included.
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2-Week Study Program at Shanghai Normal University – Cultural and hospitality training.
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Certificate of Completion – Recognized internationally to support your future career.
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Professional Networking – Engage with hospitality professionals and Shangri-La leadership.
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Career Growth Opportunities – High-performing trainees may be offered full-time roles within Shangri-La Group or partner hotels.
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Unforgettable Experience – Live and work in the heart of one of China’s most exciting and international cities.
Are you ready to deliver heartfelt hospitality and grow with one of Asia’s most iconic luxury brands?
Apply now and begin your journey with Shangri-La Qiantan, Shanghai.