Conrad Hotel Hangzhou                    FO management traineeship   

Job Title
FO Management Trainee

Job Source
Conrad Hangzhou

Location
China, Hangzhou

Salary
2010 ~ 2500 CNY

Designation
Front Office

Experience Level
Management Trainee

Job Type
Full Time

Language
English fluent

Job Description

Service Agent is aware and can proceed with the True Conrad Service.
Welcoming the guest on property with sincerity and by using the guest’s name
Communicating the guest’s arrival through the walkie talkie ensuring the Guest
Accompany the guest to the Reception Counter for the check in.
Anticipate to any guest requests or inquiries.
Taking guest's order and deliver F&B service.
Collecting guest's feedbacks and taking actions to improve guest satisfaction.
Very good and natural willingness in communicating with people and serving the guests.

Provided with uniform and laundry service.// free meals at Canteen,one meal in ADD a day // Free accommodation,two persons share a room.