Conrad Hotel Beijing Front Office Manager Trainee
Front Office Manager Trainee – Conrad Beijing
Location: Beijing, China
Duration: 6 months (Paid Traineeship)
About Conrad Beijing
Find us just two kilometers from Sanlitun commercial area and only a 10-minute drive from Beijing’s central business district. Conrad Beijing blends modern luxury with breathtaking skyline views, offering sleek rooms and suites, a world-class spa, a heated indoor pool, a dedicated concierge, Executive Lounge access, and three outstanding restaurants.
Nestled in the heart of Chaoyang's Sanlitun business and entertainment hub, the hotel features 289 spacious, elegant rooms, including 14 luxurious suites. Conrad Beijing redefines modern refined luxury, providing dynamic global travelers with a stylish place to live, work, and play—delivering an unforgettable sense of belonging.
About the Program
As a Front Office Manager Trainee, you will gain comprehensive, hands-on experience across all key areas of Front Office operations. You will work directly with international guests, develop management skills, and experience Conrad’s legendary commitment to service excellence. This program is designed to prepare you for a leadership career in luxury hospitality.
Key Responsibilities
• Deliver highly personalized, attentive service to all guests, ensuring satisfaction and resolving any issues promptly.
• Handle guest complaints professionally, ensuring all guests depart fully satisfied.
• Support the enhancement and delivery of the Conrad Promise to guests.
• Learn the fundamentals of the hotel’s Property Management System (PMS) to manage reservations, guest profiles, and room assignments.
• Gain hands-on experience across multiple areas within the Front Office, including the Executive Lounge and Concierge operations.
• Maintain high standards of personal presentation and uphold Conrad's luxury brand values at all times.
• Build positive guest and colleague relationships, supporting a culture of excellence.
Requirements
• Fluent in English – Outstanding communication skills for engaging with international clientele.
• Hospitality Experience – Minimum of 3 months’ experience in hospitality or customer service.
• Professional & Service-Oriented – Strong attention to detail and dedication to exceptional guest experiences.
• Open-Minded & Adaptable – Ready for a vibrant 6-month cultural and professional experience in Beijing.
• Leadership Potential – Motivated to grow into a future managerial role in luxury hospitality.
Benefits and Perks
• Paid Traineeship – Receive a competitive monthly salary throughout the program.
• Accommodation Provided – Stay in a hotel guest room at Conrad Beijing for the duration of your traineeship.
• Dining Benefits – Access to meals in the staff restaurant, plus opportunities to dine in guest restaurants several times a week.
• Airport Pick-Up – Personalized welcome and transportation arranged upon arrival in China.
• Health Insurance – Full coverage provided for peace of mind during your stay.
• Study Program – Participate in a 2-week cultural and hospitality study course at Shanghai Normal University.
• Certificate of Completion – Earn an internationally recognized traineeship certificate to boost your career.
• Professional Networking – Connect with leaders across Hilton’s global network.
• Career Advancement Opportunities – Outstanding trainees may be offered full-time employment with Conrad Beijing or within Hilton worldwide.
• Memorable Life Experience – Live and work in one of the world’s most dynamic cities, creating unforgettable memories.
Are you ready to begin your leadership journey in luxury hospitality?
Apply now and become a part of the Conrad Beijing story.